Network Incident that occurred on 05/21/2024
This issue has been identified as remedied in a new version of firmware. This firmware was already scheduled to be deployed this Thursday evening and the maintenance notice previously sent for that work is below:
https://status.magna5.com/notices/nxdyok11cedtkevk-edge-security-firmware-upgrade
We've been investigating a problem that occurred on 05/21/2024.
Location: Iron Mountain Data Center – WPA
Customer Impact: During the time frame, customers were unable to pass some traffic types outbound.
Reason for Incident: This is resolved but we are currently investigating the root cause of this issue, updates to follow.
If you experience any issues after the maintenance, please contact customer support at 1-844-465-4867 or support@magna5.com. Thank you for your continued business and support.
-
Cloud Hosting
- WPA Datacenter
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Magna5 Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Magna5 Status.