RMM Platform Upgrade - RMM Nodes 1 through 4

6 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Due to a security vulnerability announced today, November 3rd, Magna5 will be upgrading the RMM nodes as a proactive measure. The vulnerability was discovered by a third-party security firm, and there are currently no confirmed reports of active exploitation. We are taking this action to ensure your systems remain secure.

Systems: RMM1.Magna5.com, RMM2.Magna5.com, RMM3.Magna5.com, RMM4.Magna5.com

Customer Impact: RMM nodes will be unavailable while the servers are upgraded. Any active remote-control sessions will be disconnected.

Reason for Change: Magna5 will upgrade the RMM platform nodes to resolve a security vulnerability announced on November 3rd, 2026.

If you experience any issues after the maintenance, please contact customer support at 1-844-462-4625 or support@magna5.com. Thank you for your continued business and support.

Affected components
  • Monitoring Platforms