RMM Platform Upgrade - RMM Nodes 1 through 5
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Maintenance has been scheduled by Magna5 for the planned dates and times below:
Systems: RMM1.Magna5.com, RMM2.Magna5.com, RMM3.Magna5.com, RMM4.Magna5.com, RMM5.Magna5.com
Change Freeze: Starting at 5PM today February 13th a change freeze will be implemented. Agents installed after 5PM today will be lost.
Customer Impact: RMM nodes 1 through 5 will be briefly unavailable while the servers are cutover to the upgraded nodes. Any active remote-control sessions will be disconnected. Once the cutover is complete the change freeze will be lifted.
Reason for Change: Magna5 will be applying a hotfix to address a potential cybersecurity vulnerability.
If you experience any issues after the maintenance, please contact customer support at 1-844-462-4625 or support@magna5.com. Thank you for your continued business and support.
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