Upstream Provider Connectivity

Identified
Updated

While the upstream provided is working through issues Magna5 has dropped their peering and routing traffic through other Upstream Providers. This is an immediate change for Magna5 however there will be additional time for routing to recover as other Internet Routing devices update BGP routing tables.

Identified

One of Magna5's upstream providers has let us know about a brief issue with their service which looks to have caused a number of connectivity issues for clients, including Magna5. They have confirmed that it has recovered and we are waiting for an RFO at this time.

While services are recovering, issues may be seen again as they are looking RCA.

Began at:

Affected components
  • Cloud Hosting
    • WPA Datacenter
    • VA Datacenter
  • SD-WAN
    • VCO124
    • VCO160