Firewall Firmware Upgrade

Friday, 9 February 2 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Location: Magna5 Cloud WPA & VA Datacenters

Customer Impact: During the High Availability (HA) failover process, as system upgrades are underway, customers might notice brief periods of latency and occasional packet loss. Users of FortiClient SSL VPN might also find their connections interrupted, requiring reconnection.

Reason for Change: We will be performing a firmware upgrade on all FortiGate firewalls at our WPA and VA datacenters to remediate a cybersecurity vulnerability.

If you experience any issues after the maintenance, please contact customer support at 1-844-465-4867 or Thank you for your continued business and support.

Began at:

Affected components
  • Monitoring Platforms
  • Cloud Hosting
    • WPA Datacenter
    • VA Datacenter