Firewall Firmware Upgrade

Thursday, 15 February 2 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


The previously sent notification was inaccurate please take note of the corrected maintenance date/time below:

Location: Magna5 Cloud VA Datacenter

Customer Impact: During the High Availability (HA) failover process, as system upgrades are underway, customers might notice brief periods of latency and occasional packet loss. Users of FortiClient SSL VPN might also find their connections interrupted, requiring reconnection.

Reason for Change: We will be performing a firmware upgrade on all FortiGate firewalls at our VA datacenter to remediate a cybersecurity vulnerability.

If you experience any issues after the maintenance, please contact customer support at 1-844-465-4867 or Thank you for your continued business and support.

Began at:

Affected components
  • Monitoring Platforms
  • Cloud Hosting
    • VA Datacenter