Network Switch Firmware Upgrade

Sunday, 24 September 2 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Maintenance has been scheduled by Magna5 for the planned dates and times below:

Location: Magna5 WPA Datacenter

Customer Impact: During the maintenance window, we expect minimal service interruption while core switching infrastructure is upgraded. Switches will be upgraded independently to ensure functionality and redundancy.

Reason for Change: Magna5 network engineers will be performing a firmware upgrade on the core switches.

This is in response to a disruption on Saturday 9/16, Magna5 observed an interruption and degradation in core switch functionality. After review with the manufacturer Cisco, Magna5 has decided to upgrade to a newer firmware revision.

If you experience any issues after the maintenance, please contact customer support at 1-844-462-4625 or Thank you for your continued business and support.

Began at:

Affected components
  • Cloud Hosting
    • WPA Datacenter
  • Backup & Disaster Recovery
  • SD-WAN
    • VCO124
    • VCO160