Router Firmware Upgrade

Thursday, 23 November 2 hours and 59 minutes

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Maintenance has been scheduled by Magna5 for the planned dates and times below:

Location: Magna5 VA Datacenter

Customer Impact: During the maintenance window, we expect minimal service interruption while redundant router infrastructure is upgraded. Devices will be upgraded independently to ensure functionality and redundancy.

Reason for Change: After reviewing with device manufacturer, a bug has been identified that is affecting edge router performance. Devices will be upgraded to a remediated firmware version.

If you experience any issues after the maintenance, please contact customer support at 1-844-462-4625 or Thank you for your continued business and support.

Began at:

Affected components
  • Monitoring Platforms
  • Cloud Hosting
    • VA Datacenter
  • Backup & Disaster Recovery
  • SD-WAN
    • VCO124
    • VCO160