Magna5 Service Interruption

Resolved
Resolved

We've now resolved the incident. Thanks for your patience. We will be providing a thorough RFO regarding the incident.

Updated

SDWAN, Backup & Disaster Recovery, and Monitoring Platform services have been restored.

Cloud Hosting services are recovering and still in progress.

Recovering

Data Center provider has identified the power issue and has restored power. Magna5 is working to restore services.

Investigating

Location: Magna5 VA Datacenter

Magna5 is experiencing a power issue in our VA Datacenter. We are working diligently to get the environment back to full capacity.

Began at:

Affected components
  • General Cybersecurity & Maintenance Notifications
  • Monitoring Platforms
  • Cloud Hosting
    • VA Datacenter
  • Backup & Disaster Recovery
  • SD-WAN
    • VCO124
    • VCO160