Phone System Contact Center Migration

3 days and 9 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Maintenance has been scheduled by Magna5 for the planned dates and times below:

Reason for Change: Magna5 is migrating to a new cloud contact center service to improve call quality and routing.

Customer Impact: The direct support phone numbers remain the same. Callers will notice a change in the prompt options and recordings. Contact information for each Magna5 regional support center can be located here,

If you experience any issues after the maintenance, please contact customer support at 1-844-462-4625 or Thank you for your continued business and support.

Began at:

Affected components
  • General Maintenance Notifications
  • Help Desk Services