The Magna5 upstream providers are reporting that the issue has been resolved.
Root Cause: A set of 432 fiber cables was damaged by a construction site.
Fix Action: The fiber was repaired, thus restoring services to a stable condition.
Magna5 has been informed of a regional disruption with Lumen & Zayo causing the issues. The internet connections remain stable, with increased latency to some upstream routes.
Magna5 has confirmed that upstream carriers are experiencing a broader network issue. The internet connections appear stable, with increased latency to some upstream routes.
Platform: Magna5 Cloud VA Datacenter
Customer Impact: Investigating network alerts for latency on the internet circuits in the VA datacenter.
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