AWS Outage - Affecting AlienVault USM and ConnectWise Manage


‘The AWS issues have been resolved and restored service to Connectwise & Alienvault.


Please be advised that Alienvault USM authentication services are currently experiencing an outage with users logging in. It has been identified as a service outage in AWS us-east-1.

This is also affecting ConnectWise Manage Ticketing and the ConnectWise Customer Portal

Began at:

Affected components
  • Help Desk Services
  • Cybersecurity Platforms